Privacy Policy - Your Privacy Matters to Us!

Welcome to Nurogames!

Effective Date: 28. November 2012

This data protection notice tells users how their personal data is used.

The company responsible is Nurogames GmbH and its affiliates (”Nurogames”, “we”, “our”). Users can find out more about Nurogames in the Contact or Imprint information.

This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our websites, including www.nurogames.com (the “Sites”) or any Nurogames game provided on other websites or other third party sources (collectively, the “Service”). Please note that the scope of this Policy is limited to information collected or received by Nurogames through your use of the Service. Nurogames is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

Information Collection and Use

Nurogames collects information as described below. We store information on servers and equipment located in different countries of the world. Nurogames’ primary goals in collecting and using information is to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use.

Nurogames Sites

While you are browsing Nurogames’ Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to create a user profile. We may use your email address to contact you about your experience with Nurogames Sites and notify you about company news and promotions. We may use this information to monitor and analyze your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on SN Websites and other third party sites, user names, phone number, and e-mail and mail addresses. Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you. Your gender and birthday may be used to analyze user trends and target certain promotions.

When you interact with Nurogames Sites, Nurogames will create an online user ID number to identify your profile on the Nurogames Site. This online user ID number will appear in the URL of Nurogames Sites, but will only permit access to information that is considered public or that you have designated as public. You may opt-out at any time of public indexing of your public profile information.

Social Networking Websites.

We may collect and record information through the social networking website you use to access the Service (“SN Website”) or other third party source in accordance with the policies and terms of the SN Website or service provider. The information we collect when you access the Service on an SN Website may include: (1) your name, (2) your SN Website user identification number and/or user name, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the SN Website user identification numbers for your friends that are also connected to Nurogames’ game(s).

If you want us to delete the data we receive from Facebook about you, please contact us at support@nurogames.com

We may also collect (1) your name, (2) your email address, and (3) your age or birthday directly from you when you access our Service on a SN Website. If you provide your email address in connection with a Nurogames game, the email address will be retained by Nurogames and we may use that email address to contact you about your gaming experience with Nurogames games and notify you about company news and promotions. Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications. Your birth date may be used to analyze user trends and target certain promotions.

Forums

Nurogames may at times offer you the ability to post content to a blog, message board, chat room or within Nurogames’s applications or other forums (“Forums”). You should be aware that any visitor to the Forums may read your postings on the Forums. Furthermore, any information that you may post to a Forum, including your username or other account profile information, will be disclosed and available to all users and viewers of that Forum, and will therefore no longer be private. Nurogames does not author, edit, endorse, or monitor any Forum. Nurogames cannot guarantee the security of such information that is disclosed or communicated online in public areas such as the Forums, and you provide such information at your own risk. You acknowledge and agree that Nurogames has no responsibility for the accuracy or availability of information provided on any Forum. Nurogames reserves the right at any time, in its sole discretion, to remove any content that a user may post on any Forum.

Invite a Friend

Nurogames may offer you the opportunity to opt-in to import your address book contacts or manually enter e-mail addresses so that your contacts can be located in Nurogames games and/or you can invite them to join you in Nurogames games. Such contact information will be used only for the purpose of sending communications to the addressee. We send these invites on your behalf and as your service provider. You agree that you and/or your friend are responsible for any text messaging rates that apply. You can opt-out from the storing of these contacts. Passwords provided to Nurogames for importing purposes will not be stored by Nurogames. In addition, you or the third party may contact us at support@Nurogames.net to request the removal of this information from our database.

iOS, Android, Windows Mobile and other Platforms

When you use any of the Nurogames games or applications on a mobile platform, we may collect and record certain information such as your unique device ID, hardware type, the version of your operating system (“OS”), your device name, your telephone number, your email address (if you provide this information to us upon request), and your location (based on your Internet Protocol (“IP”) address and longitude and latitude). This information is useful to us for troubleshooting and helps us understand usage trends. Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications and other intentions. We may also give users the opportunity to opt-in to location-based services, which rely upon a device’s GPS coordinates. You may opt-out of these location services via the settings on your device. A user’s location may be used to suggest friends with whom they might want to connect, analyze usage trends or target certain promotions. In addition, we create a unique user mobile ID to track your use of our Service. We may link the unique user mobile ID to the online user ID to connect your profiles and associated data for internal analysis and targeting certain promotions. This unique user mobile ID is stored in connection with your profile information to track the Nurogames games you are playing. In addition, it may be used to link a character with which you play our games to your username on the Forums. We may also collect (1) your name, (2) your email address, and (3) your age or birthday directly from you when you access our Service through your mobile device. If you provide your email address in connection with a Nurogames game, the email address will be retained by Nurogames and we may use that email address to contact you about your gaming experience with Nurogames games and notify you about company news and promotions. Your phone number may be used to help connect you with other users via our social networking system and for SMS notifications. Your birth date may be used to analyze user trends and target certain promotions.

Game Data Collection

Whenever you play our games, regardless of the platform on which you play, we collect data about all of your interactions with the game and with the other players inside the game via server log files in order to enhance the gaming experience and better our service.

Other Collection

We may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your email of a question to our customer support, (3) your participation in surveys regarding the Service or (4) your participation in a sweepstakes or contest through the Service.

If we begin offering our Service on a platform without an in-app purchase billing system, we may need to collect credit card and billing information.

Web Beacons

We and third party advertising companies may collect information using Web beacons. Web beacons or “gifs”, are electronic images that may be used in our Services or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon. Advertisers use web beacons in connection with our Services in order to collect and use data regarding the viewing and usage of content, advertisement performance and your interests for the purpose of delivering relevant advertising to you.

Cookies

Cookies are miniature text files that can be saved temporarily or permanently on the user’s computer by the browser. Cookies guarantee the consistency of each communication process. Temporary cookies can be used to identify which visits are all part of a single session. Permanent cookies are for re-recognising a user, for instance so that individual settings can be made. Users are free to decide whether to let their browser use cookies: all browser programs allow cookies to be deactivated or deleted. Functions for which the computer has to be recognised will then only be available to a limited extent, or not at all. You can disable cookies at any time, although you may not be able to access or use features of the Service.

We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

Third Party Services

Our services may also contain third party tracking tools from our service providers, an example of which includes Google Analytics. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. While a third party may have access to your personal information in connection with the performance of services for Nurogames, it may not use such information for any purpose other than providing its services.

How We Use Information

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

• identify and suggest connections with other Nurogames users;
• operate and improve our Service;

• create game accounts and allow users to play our games;
• understand you and your preferences to enhance your experience and enjoyment using our Service;
• respond to your comments and questions and provide customer service;
• provide and deliver products and services you request;
• send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
• communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Nurogames and our selected partners;
• enable you to communicate with other users; and
• link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.

Changes to the Policy

We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.

Disclosure of Your information

Nurogames does not share your personal information except as approved by you or as described below:

• With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.
• Nurogames may engage other companies and individuals to perform services on our behalf. Examples of these services include sending e-mails to you and analyzing data. While these agents and service providers may have access to your personal information in connection with the performance of services for Nurogames, they may not use such information for any purpose other than providing such services to us.
• We may release your information as permitted by law or when we believe that release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
• Nurogames may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.
• We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

Security

Nurogames takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties.

Our Policy Regarding Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not attempt to use our Service or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at support@nurogames.com.

Opting Out of Marketing; objection to advertising, market research or opinion polls

You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also opt-out of receiving SMS notifications from us, either via SMS or online.

Security

We use standard security practices, including encryption, passwords and physical security measures, to protect your personal data from unauthorised access and disclosure. Your user account information is stored on a secure server with firewall protection. If a user enters sensitive data (such as a credit card number), we encrypt that information using secure socket layer technology (SSL).

Contact Information

Nurogames GmbH, Schaafenstr. 25, 50676 Cologne / Germany.

If you have any questions about this Policy, please contact us on www.nurogames.com.