Frequently Asked Questions - Downloading Applications

User login

Application purchases are tied to your SlideME account, not to a specific device. You may re-download or collect from your StorageLocker account your purchased items from another device as long as you are using the same login credentials.

Publishers of such applications or “Developers” may have not submitted their applications or games to SlideME. You can try to contact the developer and let them know you use SlideME and would like to download their applications from the SlideME Marketplace. This will also benefit others users like yourself and improve the overall SlideME catalog.

Google Play is not a downloadable application, but is a competing marketplace that comes pre-installed on supported devices. There is no way to manually add your phone or tablet to Google Play’s supported device list, and you will not be able to use the Google Play website for your device if it is does not come with the Google Play application already.

Do consider if buying applications from a device that is not officially Google Play-enabled as refunds or access to redownload applications again may not be permitted.

Check that Unknown Sources is enabled. Open your Settings app, access Applications, and checkmark the option for “Unknown Sources”.

All applications that you have purchased and appear in your transactions as 'Completed' can be found in your StorageLocker for re-downloading.

You can only access your StorageLocker from your Android device using the installed SlideME Market (SAM) app.

How to find StorageLocker:

  • For SAM 4.4 or lower, you can find StorageLocker by pressing the 'Menu' button while in home screen of SAM (or Categories to go to home screen of SAM), then click on 'More' and then 'StorageLocker'.
  • For SAM version greater than 4.5 (including 5), you can find StorageLocker directly from the home screen of SAM with the StorageLocker icon at top menu bar indicated by the cloud icon.

Note: You can find the SAM version number from SAM > Help screen (only for versions 4.x)
For versions 5 and above, you can find the version number from SAM > About screen.

Log in with your SlideME credentials and you will see all the applications you have purchased. You can download them again for no extra charge.

For transactions that have a Received status, such applications are pending Collection from StorageLocker.

More info on the SlideME Market (SAM) application can be found from this link,
and can be downloaded anytime by entering this URL "" in your devices browser.