Are you using the SlideME Market app to download apps directly to your device?

User login

Can't log into SAM

Submitted by barslo on Fri, 04/16/2010 - 06:35

Hi I'm trying to download SqueezeCommander to my HTC Desire. When I have typed name and password and hit Login I get an error: "Failed to login: Slide 000 ......" (The error text disapeares before I can read it)
Is it a bug in the SAM app or?

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Submitted by SlideME on Fri, 04/16/2010 - 06:41.

Suggestion

Can you try to alter or reset your password and if problems persist, contact support so they can trace the problem on the backend with you?

Submitted by SlideMEteam on Mon, 04/19/2010 - 11:56.

Thanks

Thanks for contacting support and providing informative feedback.

Seems there was a problem with Mollom that caused this problem, that is now resolved.

Submitted by mferrari82 on Fri, 04/23/2010 - 19:35.

similar problem

I cannot login to buy smarter keyboard. I get an invalid name or password error. I have tried changing name and password..still no joy. Is there anywhere else i can purchase smarter keyboard other than slide and market?

Submitted by SlideMEteam on Mon, 04/26/2010 - 04:33.

Reset

Try to reset your password and try again.

Submitted by linnilu on Fri, 01/07/2011 - 12:54.

log in

I can't even find where to login. SAM 4.0 brings up the slideme marketplace on my phone but no log in at all. And no search for an app. Just the list of apps.

Submitted by Chryssa.SlideME on Fri, 01/07/2011 - 18:22.

log in & search function

You will be prompted for login after you choose to download a paid application.

The search function will come if you press the menu button on your device while in SAM. You can access other features and settings from that menu.

Submitted by allanbjorklund on Wed, 07/04/2012 - 15:42.

Search not accessible

I've tried pressing the various buttons on the sides of my phone, but none will access the menu in SAM. Is there an alternative way to access it? (My phone is a GooApple V5 3G.)

Submitted by ace1nr on Sun, 08/28/2011 - 21:22.

login

When I try to log in, it says my credentials are invalid. What does this mean and how can it be resolved?? Im trying to go to my locker to download my purchased app. This is very frustrating, any help or suggestions would be appreciated. Thanx.

Submitted by SlideMEteam on Tue, 08/30/2011 - 12:02.

Login

Many users try to login with their email address instead of their username. You should login with your username and not your email.

Also, old versions of SAM did not prevent some extra characters, e.g. if one pressed the 'enter' key within the login fields. Try to avoid sending any extra hidden & unwanted characters.

Hope this helps.