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Stuck on loading screen and marketplace won't load

Submitted by mrmeowguy91 on Thu, 05/28/2015 - 22:30

SAM (SlideME Application Manager)

To whom it may concern,

I was trying to access the appstore but it is stuck on the loading screen and nothing happens. I am trying to download Lotto Numbers by Skillpod Games. Is there anything that you can do to solve this problem?

Submitted by patrick.slideme on Fri, 05/29/2015 - 07:38.

RE: Stuck on loading screen and marketplace won't load

Hello,

Can you provide the version of the SlideME Market(SAM) application installed on your device?

In SAM 4.x
The version number we require can be found from SAM > Menu > Help, and we require the full version number (red text on some releases) including the Pxx value and API value.

In SAM 5.x and 6.x
The version number we require can be found from SAM > About, and we require the full "SAM version" value and API value.

Also, please provide us details of your device, such as device manufacturer, model, and Android OS version.

Thank you.

Submitted by sarasre5 on Tue, 07/07/2015 - 18:54.

Will SAM work on kindle fire 2nd generation?

I've downloaded it to my kindle,installed it,and it won't load past the initial screen showing the SAM icon. What's up? Do I need to install a different version? I downloaded SAM v6.25. Any help would be greatly appreciated! I have the same version on my LG G2 and have had no problems.

Submitted by patrick.slideme on Wed, 07/08/2015 - 06:48.

RE: Will SAM work on kindle fire 2nd generation?

Hello,

SAM should work on all Kindle Fires 2nd generation and up that are updated to their latest OS. Have you tried restarting your Fire (holding down the power button for 5 seconds then turning back on)?

What OS is your Fire currently running (such as "Your device is running Fire OS 4.0.3)? You can usually find this in the Settings, it may be under System Updates.