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refund for game app that does not work?

Soumis par kazzibee le jeu, 12/10/2009 - 01:18

Managing customers

Hi all,

I downloaded a game (Routewords) that does not display properly, therefore does not work, on my HTC Tattoo (cupcake) phone. There was no warning about the game not displaying properly on my phone, so I have requested a refund or a credit but have not been graced with a reply.

Any suggestions?

-Kaz

Par george, le ven, 12/11/2009 - 12:46.

Contact support

The process entails confirmation from developer for refunds. Expect a reply for refunds from support.

George

Par mchlbenedict, le lun, 03/28/2011 - 16:04.

medusas live wallpaper

I've purchased Marissa live wallpaper and downloaded it three times and my Archos 101cant find it.

T98282 U62835

mchlbenedict@Gmail.com

Thanks

Par SlideME, le lun, 03/28/2011 - 16:33.

Wallpapers

Hello,

Do not expect to find wallpaper based apps like you do normal applications.

Keep pressed on home screen of your device, select wallpapers and set 'wallpaper' from there.

For any issues not related to 3rd party applications, please contact support.

Par mchlbenedict, le lun, 03/28/2011 - 17:26.

yes

Thank you but I know how to select wallpaper. I just need to know why its not there after I download it.

It's the program transfer that is the problem.

Michael......

Par SlideME, le lun, 03/28/2011 - 18:05.

try to re-download

Try to re-download again from SAM 4.0+, Menu > More > StorageLocker your already purchased application.
After download, installer will initiate and make sure it completes. If it completes, then its installed.

Par mchlbenedict, le lun, 03/28/2011 - 17:30.

medusas wallpaper

Anyone else downloaded this wallpaper. Installed it and went to set it and it wasn't there? Anyone?

Thanks

Par anas30139, le mer, 04/06/2011 - 14:06.

LED flashlight

Not working in my devise samsung galaxy s after purshased

Par leeel51, le mer, 05/11/2011 - 11:54.

Memory Booster Full version

I paid $2.99 for this Memory Booster full version and when I downloaded it, it ask for a registration number which I put in the same ID that was above and said it failed that was the only number I only received!!!!! I entered it all correctly this is not right!!!!! I should receive a refund for this didnot work at all!!! something is messed up here for I did not get the right Number to work the program and I paid for a progam that doesnot work!!!!!!!

Par SlideME, le mer, 05/11/2011 - 12:03.

Developer contact

We will try to initiate contact with developer for you ( http://slideme.org/user/emobistudio) to follow up with you if they need to provide some other key for your app purchase.

You can also use the above link to contact developer or wait for direct contact from developer.

We hope this issue is swiftly resolved for you.

Par leeel51, le mer, 05/11/2011 - 13:06.

Memory Booster Full version $2.99

Last night I downloaded the Memory Booster Full version when it came time to open it, it had ask for a registration number which I had put in which I thought was the ID # that was above the space which was (012571000263695)I paut this in and said failed over and over again so I uninstalled the program and reinstalled the program with the numbers and still didnot work. There is something really messed up with this program for there is no registration number that came with the program!!! for to make it work right! so I would like a refund to my account or find the registration number to match!!! which I beleave there is none. This program does not work!!! So please get back with some answers or a refund!!!

Par SlideME, le mer, 05/11/2011 - 13:19.

Maybe wrong key

Did you try the key that came within your email (when you purchased app) which is the same that appears on your transaction detailed view?

Par leeel51, le mer, 05/11/2011 - 15:03.

key

There was no key that came with email!!

Par leeel51, le mer, 05/11/2011 - 15:09.

what email!

when I brought the program I did not receive a email till the next morning with no key at all except the price I paid form you for $2.99!!!!

Par SlideME, le mer, 05/11/2011 - 16:19.

Key

In same email there is a key. You have also raised a support issue and it has been assigned a ticket ID. Please copy and paste your complete email you received in reply to the support ticket.

From your transactions list, you will see for that specific transaction a key. Please try that key.

Par leeel51, le mer, 05/11/2011 - 16:33.

Id #

ID# or Key that I had for my device is 012571000263695 that is it I need the key!

Par leeel51, le mer, 05/11/2011 - 16:38.

nothing in Transactions!!

There was nothing in the transction for a key at all accept for the $2.99 no link for a key!!!! or nothing to paste!!! did not see!!!! anything

Par SlideME, le mer, 05/11/2011 - 16:58.

Key

In the email receipt you received, there is a key.
In addition to https://slideme.org/my-transactions under your transaction details there is the same key. Please try that.
Further, reply to the ticket from support so we don't flood this thread with your personal support resolution.

Par leeel51, le mer, 05/11/2011 - 17:30.

SlideME